Lesco Helpline and Complaint Numbers [2024]

Electricity is an Inevitable factor in today’s life, and the Lahore Electricity Supply Company (LESCO) comes under the main organization Water and Power Development Authority (WAPDA), plays a crucial role in supplying electricity to the residents of Lahore and its surrounding cities Kasur, Sheikhupura, Nankana and Okara. While Lesco strives to deliver a seamless service to its consumers, sometimes consumers may face some issues and have concerns that need to be addressed.

For this purpose Lesco introduced customer care centers, where the consumers may get solutions to their queries and apply for issues. You can use the Lesco helpline for any assistance about electricity. Here are contact details.

  • Call at 118
  • SMS at 8118

Lesco provides assistance 24/7, you can call any time a day on 118. Once you call on the given number, you will hear the auto generated voice to choose language for assistance by pressing the relevant key according to the given instructions. Now you will be guided according to your query, if still you are not satisfied then you have the option of direct call with the customer care center’s representative by pressing the relevant key for the live agent.

Customer Care Services Centers

There are 10 customer care services centers of Lesco for facilitating its consumers. You can visit your nearest center or call them for assistance. Here is the complete informations of all with phone numbers:

SrCenter NameCenter AddressPhone Number
1Central Headquarter22-A Queens Road, Lahore042-99205248
2IchhraShah Jamal Signal Ferozpur Road, Lahore042-3429118
3Central CircleNear SaidPur Grid, Multan Road, Lahore042-99260166
4Northern CircleRavi Road, Lahore042-99205076
5Southern CircleSouthern Circle, Ghazi Road Defence, Lahore042-99264305
6Eastern CircleWAPDA Road Shalimar Town, Lahore042-99250044
7TownshipGrid at Chandni Chowk, Lahore042-99262201
8OkaraBenazir Road, 132 KV Grid, Okara044-25274401
9SheikhupuraNear Regal Chowk, Sheikhupura056-920020405
10KasurKhemkaran Road, Kasur049-9239166

How to Register LESCO Complaints Online on CCMS

The Pakistan Information Technology Company has introduced an efficient system for consumers to register and address their complaints easily against electricity issues online on the Customer Complaint Management System (CCMS). The process of registering the complaints is quite easy, just follow the required fields given on the page.

Register Complaints on CCMS

Track LESCO Complaint on CCMS

Once you’ve registered your complaint through the CCMS, tracking its progress is a straightforward process facilitated by the unique reference number on your bill. By navigating to this page designated lesco complaint tracking section. Input your reference number, and the system provides real-time updates on the status of your complaint, ensuring you are kept informed at every stage of the resolution process.

Track Complaint on CCMS

Frequently Asked Questions (FAQs)

How do I complain to Lesco?

If you are facing any issue about electricity Call on 118 or SMS on 8118.

How do I complain to Wapda online?

Write an email with the issue and send it to [email protected] with documents.

How do I complain to 8118?

Write your issue in SMS and send it to 8118.

How do I dispute a Lesco bill?

You can dispute your Lesco bill easily on this page.